FAQs
Quick Delivery from Our London Warehouse
How soon can I expect my order to be delivered from your London warehouse?
We understand the excitement of receiving your HUNLEG knitwear. Orders placed from our London warehouse are usually processed within 1-2 business days. Depending on your location, you can expect your package to arrive within 3-5 business days for standard shipping and even faster with our expedited options.
Do you offer express shipping?
Yes, we do! We offer expedited shipping options for customers who wish to receive their orders even sooner. You can select your preferred shipping speed during the checkout process.
How can I track the status of my order?
Once your order is shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the delivery status of your package on our website or the carrier's website.
Caring for Your Exquisite Knitwear Pieces
How should I care for my HUNLEG knitwear to ensure its longevity?
To extend the life of your knitwear, we recommend gently hand washing your pieces in cold water using a mild detergent. Avoid wringing or twisting the fabric. After washing, reshape the garment and lay it flat on a towel to air dry. Avoid hanging your knitwear to prevent stretching. Always refer to the care label on your garment for specific instructions.
Can I machine wash my HUNLEG knitwear?
We recommend hand washing for the best results, as machine washing can cause friction and damage delicate fibers. However, some of our knitwear may have specific care instructions that allow for machine washing. Always check the care label on your garment for guidance.
How do I store my knitwear during warmer months?
Before storing your knitwear, ensure it is clean and dry. Fold your knitwear gently to avoid stretching and place it in a breathable storage bag or container. Store in a cool, dry place away from direct sunlight to prevent fading and damage.
How can I prevent pilling on my knitwear?
Pilling is a natural occurrence with most knitwear. To minimize pilling, avoid wearing your knitwear with abrasive fabrics, like rough denim. Additionally, you can use a fabric shaver or sweater comb to gently remove any pills that may form over time.
Can I iron my HUNLEG knitwear?
It's best to avoid using high heat on your knitwear, as it can damage the fibers. If ironing is necessary, use the lowest heat setting and place a cloth between the iron and the knitwear to protect it.
If you have any more questions or concerns about delivery, care, or any other aspects of your HUNLEG knitwear, feel free to reach out to our customer support team. We're here to assist you in making the most of your sustainable and exquisite knitwear pieces.